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Member Protection Information Officers

What is an MPIO?


Member Protection Information Officers (MPIOs) are an integral part of all levels of Australia sport, especially grassroots sport. MPIOs are there to listen to issues raised by members of any sport before triaging and referring them to the right place to find a resolution. The MPIO is responsible for providing information about a person's rights, responsibilities and options to an individual making a complaint or raising a concern, as well as information support during the process.

MPIOs don’t handle complaints or investigate grievances, and they don’t mediate between members or stakeholders. They’re also separate from the relevant Integrity Manager or the person(s) in authority regarding complaints, disputes and resolutions in your sport. MPIOs are an impartial party who are there to help guide people in the right direction.

MPIOs can be based within a club, association, a state sporting organisation, a national sporting organisation, or a national sporting organisation for people with disability.

MPIO Training Part 1 - Online Module


Part 1 – Online Module


MPIO Training: Part 1 is a free, self-paced online course. It is recommended that you complete this before attending the Part 2 training. Find the training online at https://elearning.sportintegrity.gov.au/

MPIO Training Part 2 - Workshop

MPIO Training: Part 2 is a workshop facilitated by your state or territory department of sport and recreation, peak body for sport, state sporting organisation or national sporting organisation The training is conducted either in person (3 hours) or through an interactive online workshop (2 hours).

ACT

National Hockey Centre, Lyneham, Up Stix Function Rooms. Contact Sean Willis on (02) 6207 2528 or sean.willis@act.gov.au 

    NSW

    There are numerous MPIO Part 2 courses available, usually in a webinar format. Please use the link below to access NSW MPIO courses. For further information please contact Mark Roach at sportsintegrity@sport.nsw.gov.au or call 13 13 02.

      Links
      Registration

      NT

      MPIO Training is currently facilitated by Sport SA who hosts online courses throughout the year. Check the calendar using the link below.

        Links
        Registration

        QLD

        The Department of Sport, Racing and Olympic and Paralympic Games is pleased to be offering a free MPIO Part 2 virtual workshop to assist organisations understand their roles and responsibilities regarding member protection. The session will be hosted by Morgan Lander.

          Links
          Registration

          SA

          The Office for Recreation, Sport and Racing has engaged Sport SA to deliver a number of courses tailored to the sport and recreation sector. Please use the link below to access all courses. Can't find a course near you? Please contact Sport SA.

            Links
            Registration

            TAS

            Active Tasmania delivers Member Protection Information Officer (MPIO) training (Part 2) annually. MPIO training -Part 2 has concluded for 2025. Training dates for 2026 will be released early next year.

            Member Protection Information Officer Network Gatherings 2025 - Coming Soon

            Join Active Tasmania for an engaging and informative gathering of MPIOs in Hobart and Launceston. These events are designed to provide MPIOs with the opportunity to connect, share experiences, and enhance their skills in creating safe and inclusive environments within their respective sporting organisations.

            NETWORK SESSIONS CONTENT 

            • Guest speakers
            • MPIO case studies
            • Updates from Active Tasmania
            • Networking opportunities
            • Question and answer session

            MPIO Network Gatherings dates and registration information to be confirmed shortly. For further information contact Neil Connell on 03 6165 5086 or neil.connell@active.tas.gov.au.

              VIC

              Sport and Recreation Victoria has engaged Vicsport to deliver a number of courses tailored to the sport and recreation sector. 

              Date: Wednesday 10 September 2025 
              Time: 6pm-8pm
              Venue: Online

                Links
                Register here

                WA

                Venue: Online
                Start: Monday 8 September 5:30 PM (WST)
                End: Monday 8 September 7:30 PM (WST)

                Contact: Sector Capability
                Email: sectorcapability@dlgsc.wa.gov.au  

                  Links
                  Register for Monday 8 September

                  Contact

                  If you have any questions about MPIOs or training, please contact us at playbytherules@sportintegrity.gov.au

                  MPIO Resources

                  Free downloadable resources for MPIOs, sports and clubs to use.

                    Links
                    Support Services Reference Booklet for Sports
                    What is an MPIO?
                    MPIO Complaint Referral Guide
                    Explaining the Complaints Process
                    Promoting your MPIO
                    MPIO Report Notes
                    MPIO Club Promotion Toolkit
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